Case Studies

Parent Know How: Digital Strategy

Helping the DCSF transform the quality, choice, provision and awareness of parental information and support services.

Developing and implementing online tools to help NHS Direct enhance its online public service and user experience.

Teachers TV

A digital television service for teachers to help raise standards in schools.

Commissioning Support Programme

A three-year programme to strengthen commissioning practice and improve outcomes for children and young people in England.

Engaging disabled entrepreneurs

The development of a strategy aimed at using new media to engage with disabled entrepreneurs.

Social media strategy for parents

The development of a strategy aimed at engaging divorced parents through social networks.

International Gateway for Gifted Youth

The design of a commercial service aimed at gifted and talented children around the world.

Achieving clinical excellence

Helping NHS Direct to improve clinical effectiveness.

Helping the DWP's Green Paper consultation to receive more input from young people.

Engaging Young People - Snack Dash

A freely downloadable video game used for viral marketing of healthy eating to young people.

Helping the DCSF migrate content to DirectGov and Business Link as part of the Transformational Government programme.

Helping HMRC to migrate content to DirectGov and Businesslink as part of the Transformational Government programme.

Helping the Ministry of Justice to engage with hard-to-reach audiences.

A programme of stakeholder management

Helping the Home Office to improve how it worked with, and listened to, its stakeholders.

Creating New Interactive Tools

Helping HMRC to improve its online interactive tools.

Mapping and Mashups Strategy

Developing a strategy to help Directgov better understand the concept of mashups and the role they can play.

Helping NHS Direct to improve take-up of its interactive TV service.

Helping the DCSF implement the recommendations of the Power of Information Review.

Mainstreaming Sustainable Schools

Helping the DCSF deliver its target for all schools being sustainable by 2020.

Helping the DCSF improve its communications with its workforce and stakeholders.

A change management strategy

Supporting the DCSF commissioning model for children's services by developing a strategy to provide encouragement, direction and support for Local Authorities.

Developing and implementing a communications strategy to help the DCSF improve communications with Local Authorities.

Working with the LDA to help England's SMEs to become suppliers for the 2012 Olympics and beyond.

Helping businesslink.gov.uk assess the opportunity to support and provide information to businesses via socialmedia channels.

Mobile and concept development

Helping businesslink.gov.uk assess the opportunity to provide information and support to businesses over mobile channels.

Helping the Office for National Statistics to maximise completion rates for the first online UK Census in 2011.

Witness support

Helping the Ministry of Justice improve the rate of witness attendance in court cases.

To help the Social Care Institute for Excellence’s (SCIE) achieve its mission of identify and spreading knowledge about good practice to the social care workforce, we were asked to review its digital dissemination, in particular how the organisation should exploit Web 2.0 technologies to engage better with its audiences.

Helping the East of England Development Agency prepare for a new multi-organisational customer relationship management system.

Harnessing Technology Events

The development of a series of regional events aimed at promoting the inclusion of technology in future policy plans for learning.

Transformational Government

Using digital media to improve transactional services, deliver policy outcomes and reform corporate services.

A service to help headteachers support the development of their staff and schools.

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